Privacy Policy

Effective Date: 1/1/2019
Last Updated: 7/8/2025

Introduction

NOM Media ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nommedia.co, use our services, or interact with us through various channels including SMS messaging.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)

  • Company name and business information

  • Project details and marketing objectives

  • Payment and billing information

  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location data

  • Browser type and version

  • Device information

  • Website usage data and analytics

  • Cookies and similar tracking technologies

SMS/Text Messaging Information

When you opt-in to receive SMS communications:

  • Mobile phone number

  • Messaging preferences

  • Communication history and responses

How We Use Your Information

We use the information we collect to:

  • Provide and deliver our marketing services

  • Communicate with you about projects and appointments

  • Send SMS notifications, updates, and promotional messages (with your consent)

  • Process payments and manage billing

  • Improve our website and services

  • Analyze usage patterns and preferences

  • Comply with legal obligations

  • Protect our rights and prevent fraud

SMS/Text Messaging

Consent

By providing your mobile phone number and checking the SMS consent box on our forms, you agree to receive text messages from NOM Media. You may also opt-in by texting START to (516) 585-3432.

Message Types

We may send you:

  • Appointment confirmations and reminders

  • Project updates and notifications

  • Campaign performance alerts

  • Promotional offers and marketing messages

Opt-Out

You can stop receiving SMS messages at any time by:

  • Replying STOP to any message

  • Contacting us at support@nommedia.co

  • Calling us at (516) 585-3432

Message Frequency and Charges

Message frequency varies based on your preferences and project needs. Standard message and data rates may apply based on your mobile carrier plan.

How We Share Your Information

WE DO NOT SELL, RENT, OR SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES FOR THEIR MARKETING PURPOSES.

We maintain strict data privacy standards and limit information sharing to only essential business functions:

Essential Service Providers Only

We may share limited information only with vetted service providers who:

  • Are contractually bound to protect your data

  • Only access information necessary for their specific function

  • Are prohibited from using your data for any other purpose

These essential services include:

  • Payment Processing: Stripe (for transaction processing only)

  • Website Hosting: Secure hosting providers (technical operations only)

  • Email Delivery: Authorized email service providers (delivery only)

Legal Requirements Only

We will only disclose information when legally required by:

  • Valid court orders or subpoenas

  • Law enforcement with proper legal authority

  • Compliance with applicable federal or state laws

We will never voluntarily share your information for commercial purposes.

Business Transfers

In the unlikely event of a business sale or merger, your information would only transfer under the same privacy protections outlined in this policy.

No Other Sharing

We explicitly do NOT share your information for:

  • Marketing by other companies

  • Data aggregation or analytics services

  • Social media platform integration

  • Third-party advertising networks

  • Any commercial purposes beyond essential business operations

Data Security and Protection

We implement industry-leading security measures to protect your personal information:

Technical Safeguards

  • Encryption: All data transmitted and stored is encrypted using industry-standard protocols

  • Secure Servers: Data stored on secured, access-controlled servers

  • Limited Access: Only authorized personnel have access to personal information

  • Regular Audits: Security measures reviewed and updated regularly

Access Controls

  • Need-to-Know Basis: Staff access limited to information necessary for their role

  • Authentication: Multi-factor authentication required for system access

  • Monitoring: All data access logged and monitored

Data Minimization

  • Collection Limits: We only collect information essential for our services

  • Retention Limits: Data deleted when no longer needed for business purposes

  • Regular Purging: Systematic deletion of outdated information

Important Note: While we implement robust security measures, no internet transmission is 100% secure. We cannot guarantee absolute security but maintain the highest standards available.

Data Retention and Deletion

We practice strict data minimization and retention policies:

Retention Periods

  • Active Client Data: Retained only during service period plus 90 days

  • Financial Records: Retained for 7 years for tax/legal compliance only

  • SMS Data: Deleted within 24 months of last contact

  • Website Analytics: Anonymized after 12 months

Automatic Deletion

  • Inactive Contacts: Automatically purged after 2 years of no engagement

  • Failed Leads: Deleted after 90 days if no service agreement

  • Marketing Data: Removed immediately upon opt-out request

Your Deletion Rights

You can request immediate deletion of your data by contacting support@nommedia.co. We will:

  • Confirm your identity

  • Delete all personal information within 30 days

  • Provide written confirmation of deletion

  • Retain only legally required financial records (anonymized)

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request information about the personal data we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information

  • Portability: Request a copy of your data in a structured format

  • Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at support@nommedia.co.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Analyze website traffic

  • Improve user experience

  • Deliver targeted advertising

You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

International Users

If you are located outside the United States, please note that your information will be transferred to and processed in the United States, where our servers are located.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website

  • Sending notice via email or SMS (if you've opted in)

  • Updating the "Last Updated" date

Payment Processing and Financial Data

We use Stripe, Inc. as our payment processor for all financial transactions. When you make a payment:

Information Collected by Stripe

  • Credit card and payment information

  • Billing address and contact details

  • Transaction history and payment records

  • Device and browser information for fraud prevention

Stripe's Data Handling

Stripe processes your payment information in accordance with their privacy policy and PCI DSS compliance standards. We do not store your complete credit card information on our servers. For details on how Stripe handles your data, please review their privacy policy at https://stripe.com/privacy.

Financial Data Security

All payment transactions are encrypted and processed securely through Stripe's PCI-compliant infrastructure. We maintain strict security protocols to protect your financial information.

Fulfillment and Service Delivery Policies

Service Delivery

Our marketing services are delivered digitally and through consultations. Specific delivery timelines and methods are outlined in individual service agreements.

Refund and Cancellation Policy

Our refund and cancellation policies are detailed in our Terms of Service and individual service agreements. Please review these documents before purchasing our services.

Customer Support

For questions about service delivery, billing, or fulfillment, contact us using the information below.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

NOM Media
425 Oak Street, Unit C
Garden City, NY 11530
Phone: (516) 585-3432
Email: support@nommedia.co
Website: nommedia.co

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information we collect and how it's used

  • Right to delete personal information

  • Right to opt-out of the sale of personal information

  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us using the information above.

This Privacy Policy is designed to comply with applicable privacy laws including GDPR, CCPA, and telecommunications regulations. For specific legal advice, consult with a qualified attorney.